MTN Suspended my line in error - TWICE

2 of my MTN lines were suspended in error twice on different days. My daughter's line *** was suspended on the 06th May 2015, I had to call and ask them to reconnect. This morning my line *** was suspended again in error. the problem this time was that I had an emergency but couldn't call for help. I struggled to get through to their call centre - I held on for very long and had to call about 11 times as the line would put me on hold and then cut me off. I spend R2000 every month and I do not understand how MTN can make such mistakes more than once. Going to the MTN store is also a waste of time as they cannot assist with anything, they must call the same number to get assistance and will also hold on for atleast 30 minutes. <br> <br> MTN is the worst and they do not bother to work on their service.