MTN SUSPENDED LINES AGAIN

I am Not sure what is happening the last few months ? I've been your MTN client for more than 15 years. Account has always been paid. I pay via EFT before the 1st of every single month. Last month all my line was suspended on the 1st because payment didnt show. When I called I was told I must pay before the 25th. This is not what my contract said and never said before. I had trouble getting my lines on for three days. Now again on the 18th I get messages to pay Profiles BA**********72 and BA**********29 as i will not be able to make calls etc. I don't even know if these profile numbers belong to me as my account no's differ. My cell no's are ***, *** and ***.

Today My cell lines are suspended again. If my contract stated I have to pay on the 25th of the month, I would understand but it does not. My salary is only been paid in on the 27th of the month. I am asking you one last time to please amend my payment date. Furthermore I do not get my6 statement if I do not ask. It is my consumer right to get a statement every month. Please re-connect my lines on and wait for payment like the credit act allow all South Africans to pay their bills.

I have 5 contracts and, one thing is for sure, I will not renew any of these contracts again, and if possible I will port the numbers.