MTN Support Useless to tell me why there is random Gamer+ service activated.

Randomly received a message that I was activated for Gamer+ subscription while driving home from holiday (12h trip). After googling I noted many complaints and it uses your air time. I immediately deactivated it by dialing *155#.

I emailed MTN customer care to make sure that someone else is not ******** me and want to figure out who and where/why this was activated.

I asked them why was it activated and where since I don't know anything about these content nonsense from them.

These MTN representatives just respond which same copy paste messaged that its from a phone for a gaming service of some sort.

Even after telling them I received the message without doing anything and I want to know where and why (so what game etc etc) was it activated for. On the 3rd email already and this is just ridicules the caliber of these support people. Just give context to the issues and let it be done with instead of a basic response each time and hope the customer goes away.

Support: Tshepo Yende Matilda Dlamini

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