MTN support the Guilty and the expense of the inoceint

On the 23 July a Debit Order went through My personal bank (FNB) account. The next morning contacted my bank to understand what the amount of R5397 was for. After much communication it was established that the Debit Order was for MTN, a company that I have never had any business dealings with. My bank stopped the Debit order but could not reverse the transaction. I went to a MTN branch and discovered that there was definitely an account opened in my name and using my bank details. I started a dispute and followed all the requirements from MTN ***** Dept, right down to opening a case at SAPS. All this has been done, however, trying to get my R5k back is becoming an issue, all I get is mail reply's from MTN ***** Dept "Sorry for the inconvenience" MTN has managed to reverse the problem from Their problem to My problem. Well done MTN!!!