1 reviews | Active since Feb 2019
MTN support suggests to switch to Cell C
I ported to MTN at the start of September. Then joined their SupaFlex which has been great. Unfortunately, for the past month I can't receive calls from all my contacts. Not network dependant. MTN support have tried to deactive and activate my sim card. Nothing has worked.
After digging on their end, Edwin found out that my number is a Cell C number. Although I have been with Cell C originally, I've used Vodacom previously for 7 years without issue.
MTN's advice, is that they can't help me and that I should rather leave MTN and join Cell C.
Although I enjoyed not being spam called, not being reachable in an emergency is a bit costly. The SupaFlex worked wonderful, but the technical support was a bit of let down.
