1 reviews | Active since Aug 2016
MTN SUPERSONIC TECHNICAL SUPPORT SUCKS
Since 31 May 2020, I have not had internet access for fibre I only received on 27 May 2020. I have been sending numerous messages on their WhatsApp platform to no avail. I got the fibre to work from home comfortably and now I cannot work as MTN cannot answer their messages or phone lines. I have called, sent whattsapp messages. if the use of the fibre was just for personal use then I would not be complaining but I need the internet to work so that I can do my work . this is the worst service I have even experienced and I have been an MTN customer since 2007. getting my business was fast but providing technical support seems to be rocket science to their technical support. PLEASE FIX THIS ASAP. BY TOMORROW I EXPECT TO WORK FROM THE FIBRE I AM PAYING R399 FOR.
