MTN SUPERSONIC FIBRE PATHETIC SERVICE

I had MTN Supersonic, fiber in my previous place that I rented with no issue. I moved on the 1st of September and started the process all over again. To date, the 20 October 2025, I have no response. Every week I call, and every week it is escalated to a supervisor, " Who apparently does not work on the floor," so I am unable to talk to them.

I have to purchase data, which is very expensive, and week after week, I am promised that the installation will be completed, but nothing ever happens.

Honestly, if MTN cannot meet promises to service its customers, then it should just say so. All my contacts are with MTN; however, once these are done, I will move to another service provider. I would rather pay more than have this kind of service.