JP
Jennifer P

1 reviews | Active since May 2021

07 Jun 2026, 19:31

MTN -Supersonic Fibre is a fable. Worst internet provider I ever came across.

MTN -Supersonic fibre is pathetic. I am billed -in advance- for a service I am not getting.

Upon creating a technical assistance ticket, I was told the turn around time for getting back to me is 72 WORKING hours. I signed up a week ago and haven't had one hour of solid internet.

At first I struggled just to find out why I can't connect to the router, just to hear it was never configured. And eversince the configuration, no internet or connection lost messages seems to be the nearest I get to internet.

Why do I need to pay for a nonexistent service and still give them a month's notice if I want to cancel?

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