MTN SuperFlex ******** Debit Orders

November/December 2025 I took out a SuperFlex contract (my third one) for R 209 per month. The online payment ran and a few days later the SIM card was blocked. This happened again 2 more times, and each time I contacted MTN to unblock it. When it happened again, I decided to give notice and cancel the contract. The 30 day cancelation period was honoured. On or about the 09th of January 2026, the 09th of February 2026, and a gain on the 09th of March, payments ran for sim not in use. With he January payment, I approached MTN telephonically, they advised I can only cancel online or on the App. The App didn’t have a cancellation option, so I went into the Ferndale on Republic store. A service agent assisted me, and I asked him if it’s cancelled and that he confirms no more card payments will run. When he said yes, I felt uncomfortable with his answer, and accepted it nevertheless. The February payment ran and I accepted that this is due to the 30 day cancellation period on the contract, albeit the service consultant confirmed that no more payments are due. Now again in March, another payment ran. I demand MTN stop these payments immediately and refund me the 2 x R 209 payments immediately and urgently.