MTN! Super super bad service from all departments

I’m really past a point of fed up that can not be described. MTN just does not care a **** for us and our situation!

Email after email, department after department and no one does anything. Not the legal department or customer care or any other department we got refered to. We ARE in Canada Temp. Every month we pay money over in our SA account for all the debit orders that must go off. Somehow we did not notice did our MTN did not go off for a month or two. No msgs, no email, nothing. I phones worked and like I said nothing was wrong. Then our phones where close to end of the contract I send MTN an email so that they can make it pay as you go numbers. We would like to keep our numbers as stated in the first email. To my shock I was told that we had an outstanding amount. From there on I have been relentlessly trying to make payment arrangements. No one cares, no one comes back to us. Every time we are send to another department or company in the legal department which does not do their jobs. Our phones was eventially put off the network and we cant get through to MTN and we cant get through to the other numbers aswell. I asked for them to email me which no one does at any department. Its been a more than 2 months struggle and MTN just does not care. Not customer care, not legal department, not collections, not the collections companies, no one! Not even the numerous msgs on Facebook chat MTN channel where every time we are promised that someone will come back to us. Im beyond sick and tired of MTN. If we loose our phone numbers the Hell will be loose in in MTN. I have all my emails and msgs that I tried from my side to sort it out. Its MTN and their departments that did not come back to me!