MTN Super Store in Clearwater Mall (Opposite Foto First) together with its manager (ANTON) SUCKS!!!!!

<p>On 23 September 2016, I went to the store and explained to the lady that assisted me that I have an MTN number which I ported to Telkom Mobile because I took a contract phone with Telkom Mobile. I further explained to her that now that my contract with Telkom has lapsed and I have not renewed it, I wanted my number to be changed back to MTN.</p> <p>She told me that I needed to buy an MTN sim card and MTN will inform Telkom that I wanted to port my number back to MTN. I GAVE HER MY PROOF OF ADDRESS AND MY IDENTITY DOCUMENT for her to RICA the new sim card.</p> <p>On 24 September 2016 I left for Zanzibar and came back on 1 October 2016. Upon my return, I can only receive calls and messages but I cannot make or send calls and messages respectively. When I called the MTN prepaid customer services number 173, I was informed that MY NUMBER HAS NOT BEEN RICAd</p> <p>I called the useless MTN store in Clearwater (Opposite Foto First) and spoke to a lady who told me that I needed to go to their useless store AGAIN to RICA my number. I then asked to speak to their USELESS manager ANTON because I wanted to find out whether MTN will pay for my parking ticket seeing that I had already given my rica documents to the lady that “assisted” me on 23 Sep 2016 but she did not rica my sim card like she was supposed to.</p> <p>Anton was the rudest manager I have ever talked to in my entire life. I had to tell him countless times to give me a chance to speak to which he rep**** “ you can’t even tell me who assisted you” (referring to the lady that “assisted me” 23 Sep 2016) I AM NOT psychic. HOW WAS I SUPPOSED TO KNOW THAT I NEEDED TO MEMORISE THE NAME OF THE LADY THAT “ASSISTED” ME ON 23 SEP 2016 BECAUSE SHE WOULD NOT DO HER JOB PROPERLY. USELESS ANTON further told me that sometimes sim cards have to be RICAd more than once! What nonsense is that?! My family and I have had countless sim cards with all networks including MTN which we have never had to RICA more than once!</p> <p>If MTN wants me to go to the USELESS STORE AGAIN to RICA my sim card, they must ****** pay for my parking ticket AND USELESS ANTON WHO IS THE SO CALLED MANAGER NEEDS TO GO BACK TO WHATEVER MANAGEMENT SCHOOL MANAGERS GO TO FOR ANOTHER LESSON ON CUSTOMER SERVICES S****S BECAUSE PEOPLE RUNNING ****A SHOPS HAVE MORE MANNERS AND PEOPLE SKLLS THAN HIM.</p>