tD
thembi D
1 reviews | Active since May 2013
29 Jul 2020, 15:54
MTN SUPER STAR
I have been struggling to date to get hold of my account, until i came across a lady by the name of Bongi Makhubo, Switch Board Operator,she is such an excellent human being, this lady tried every route to ensure i get help to the point she even went out of her call of duty to ensure i speak to someone, she would email me, call me when i needed to be contacted, although my matter has not yet been resolved, i really admire how Bongi treated my matter, she is a super star.
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MTN South Africa's replyOfficial
29 Jul 2020, 22:22Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Thank you so very much for your post, complimenting Bongi Makhubo service and efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
The request has been sent to the legal team for assistance.
You can email them as well ***
Kind Regards,
MTN
We sincere apologized for any inconvenienced caused to you.
Thank you so very much for your post, complimenting Bongi Makhubo service and efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
The request has been sent to the legal team for assistance.
You can email them as well ***
Kind Regards,
MTN
Best regards,
MTN South Africa's reply29 Jul 2020, 22:22
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
Thank you so very much for your post, complimenting Bongi Makhubo service and efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
The request has been sent to the legal team for assistance.
You can email them as well ***
Kind Regards,
MTN
We sincere apologized for any inconvenienced caused to you.
Thank you so very much for your post, complimenting Bongi Makhubo service and efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
The request has been sent to the legal team for assistance.
You can email them as well ***
Kind Regards,
MTN
Best regards,