DT
Darren T
1 reviews | Active since Jan 2010
04 Jun 2015, 09:11
MTN - SUPER *****S
MTN just can't get it right. Take 10 years of Telkom and Eskom issues and roll them into just under a year of contract with MTN and you have an inkling (translation for MTN Idiots - a slight knowledge or suspicion
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello dtomkins,
We are truly sorry for the breakdown in service experienced and for the inconvenience caused with receiving the messages.
We've perused your account and see that the messages that were sent out was for your invoice dated the 1st of May 2015 being over due. As a cash paying customer you have 21 days to make a payment for the generated invoice. The payment was received on the 4th of June 2015, the collection plan was deactivated and the line was reconnected.
Darren we will suggest that you reactive your debit order in order to avoid the collection plan being activated, you receiving the payment reminder notifications and the line being barred for outgoing communication.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the breakdown in service experienced and for the inconvenience caused with receiving the messages.
We've perused your account and see that the messages that were sent out was for your invoice dated the 1st of May 2015 being over due. As a cash paying customer you have 21 days to make a payment for the generated invoice. The payment was received on the 4th of June 2015, the collection plan was deactivated and the line was reconnected.
Darren we will suggest that you reactive your debit order in order to avoid the collection plan being activated, you receiving the payment reminder notifications and the line being barred for outgoing communication.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello dtomkins,
We are truly sorry for the breakdown in service experienced and for the inconvenience caused with receiving the messages.
We've perused your account and see that the messages that were sent out was for your invoice dated the 1st of May 2015 being over due. As a cash paying customer you have 21 days to make a payment for the generated invoice. The payment was received on the 4th of June 2015, the collection plan was deactivated and the line was reconnected.
Darren we will suggest that you reactive your debit order in order to avoid the collection plan being activated, you receiving the payment reminder notifications and the line being barred for outgoing communication.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the breakdown in service experienced and for the inconvenience caused with receiving the messages.
We've perused your account and see that the messages that were sent out was for your invoice dated the 1st of May 2015 being over due. As a cash paying customer you have 21 days to make a payment for the generated invoice. The payment was received on the 4th of June 2015, the collection plan was deactivated and the line was reconnected.
Darren we will suggest that you reactive your debit order in order to avoid the collection plan being activated, you receiving the payment reminder notifications and the line being barred for outgoing communication.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,