MG
Mark G
1 reviews | Active since Aug 2010
09 Feb 2015, 20:29
MTN Summer Promotion
I have been trying to \opt out"of the MTN Summer promo for weeks now.<br> <br> This is one of the most intrusive \""promotions\"" I have seen. My smart phone pops up a dialogue at the most inopportune times that require either a OK or CANCEL response.<br> <br> This has prevented me from hanging up a call"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Feb 2015, 15:31Hello markdurban,
We are truly sorry for the inconvenience caused. It was not our intention to have dissatisfied you in any way.
We have now requested one of our administrators in our Marketing Department to add your number to the opt base of the promotion so that you do not get the pop-up messages going forward.
Once again we are sorry for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused. It was not our intention to have dissatisfied you in any way.
We have now requested one of our administrators in our Marketing Department to add your number to the opt base of the promotion so that you do not get the pop-up messages going forward.
Once again we are sorry for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply23 Feb 2015, 15:31
Official
Hello markdurban,
We are truly sorry for the inconvenience caused. It was not our intention to have dissatisfied you in any way.
We have now requested one of our administrators in our Marketing Department to add your number to the opt base of the promotion so that you do not get the pop-up messages going forward.
Once again we are sorry for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused. It was not our intention to have dissatisfied you in any way.
We have now requested one of our administrators in our Marketing Department to add your number to the opt base of the promotion so that you do not get the pop-up messages going forward.
Once again we are sorry for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,