MTN & SUMMER MOBILE PATHETIC SERVICE AND MISLEADING AGENTS

My first ticket no: *** logged 27/04/23 NOTING DONE. NO REPLY FROM MTN

My second ref: SMC *** logged 08/05/23 NOTHING DONE. NO REPLY

I upgraded 5 numbers on 25 April when Summer Mobile called me on your behalf. I was offered 200 minutes & 28gb data @ R266/ month for each number upgraded

The 5 numbers are listed below with what I am receiving from you currently. On 27/4/23 I received the following for my contracts below numbers ending with :

0752= 125m 18gb 8692= 0m 18gb 9043= 150m 18gb 1325= 100m 28gb 2786= 25m 28gb

27/05/23 I received the same as above.

I have the call recording from Summer Mobile as to what the cost will be and what's on offer.

Till now Summer mobile has blamed you and your consultants keep telling me to sort out with Summer mobile. They are employed by you so you should sort it out.

i never ever receive tickets when i call in to query my problem just like this morning. I have mailed you a copy of the recording but the email was returned MESSAGE BLOCKED

How do I rectify this because clearly YOU are in breach of contract.

I have no airtime to call Summer mobile because they don't have a toll free number.

YOU NEED TO GET BETTER SALES AGENTS AND STOP THEM FROM COMMITTING *****. THATS WHAT THIS IS!

Ahmed Osman