PS
Pranesh S

1 reviews | Active since Dec 2014

24 Jan 2020, 12:55

MTN sucks! Took another contract... So regretting it!

I'm so disappointed with the service that I'm getting... And NOBODY at MTN seems to give a damn about me!!! I've called so many people at MTN it's unbelievable.... And none want to help... Keep referring me....!

The dealer at Gateway Durban refuse to answer the phone and are not being held accountable for their poor service.

We took a new contract last week porting a number from cell c. Up to now we cannot make outgoing calls... Now I'm told that it will take another 2 to 3 (maybe more) days....

I believe it's still sitting on mtn prepaid and waiting to getting pro rata service.

PLEASE PLEASE ASSIST!!!

Vodacom is R50 cheaper on this deal... And I would have been connected and taking already. I chose to stay with MTN as we have so many lines with them.

Tried customer care... Seems like the service from customer care is just as bad and disappointing as from anywhere else at MTN!

We've got a few lines with MTN... And I've been with MTN for over 20 years...

To get this level of service is not acceptable.

All we've got is excuses! And NOBODY will talk to me.

I'm trying to get thru to the CEO's office... Maybe he'll help? Maybe?

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