1 reviews | Active since Feb 2011
MTN SUCKS - They don't even bother to get back to you
I app**** for a contract last Saturday, and still I am battling to get my line to work. I have no cellphone to be contacted on because of their uselessness. No wonder Vodacom comes out on top. If my problem is not solved today, I will be forced to cancel my contract.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our activation department between 08:00 to 17:00 on *** they will assist with contract activation.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our activation department between 08:00 to 17:00 on *** they will assist with contract activation.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team