mtn sucks the big one
<p>this morning i bought a 24hour uncapped data bundle from mtn... the only reason i did this was so that i could update all my play store apps... the thing is,this lame bundle doesn't work to download apps... i can use the internet,and whatsapp, although im not sure if that's the uncaped bundle at play of if it's my existing airtime or data. i called in to customer care and their technical department 5or more times but was only actually helped thrice... so now i basically wasted a good 40 bucks on a stress filled day.... </p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the airtime you used to purchase for the 24Hour bundle has been credited back into your account on the 2016-06-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the airtime you used to purchase for the 24Hour bundle has been credited back into your account on the 2016-06-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***