IM
Ibtisaam M

1 reviews | Active since Jul 2017

31 Jul 2017, 15:38

MTN SUCKS!! *****ing my data

<p>I spend R200 a day on data with this network. I am literally scared to put my data on cause in less than half it would be up, amounts of 100mb, 200mb and more. I restricted background data, i do not have any uncessary apps on my phone besides whatsapp and whatsapp cant be taking all my data its flippen ridiculous!!!!!!! then i try calling mtn customer care adn guess what you cant even speak to a damn consultant only way is to say u doing a sim swop i mean *** really now. Then this idiot of a consultant tells me i need to phone from that number, lady is not not enough i spend R200 a day on data now i need to buy atme adn then wait like half an hour to speak to a consultant!! MTN you suck you are the worst network ever and the customer service its focken ridiculous. Instead of soending money on new **** adverts, try and keep your damn customers happy. We are the ones paying your salary i mean R200 a day my god!!!??? </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Jul 2017, 16:16
Official

Thank you for your post.

We acknowledge the receipt of your complaint and apologise for the inconvenience caused.

As per our telephone conversation we will contact again at 16:30 as per you requested to resolve you problem accordingly.

regards

mike

Complaints Management Team
Reference Number: ***0

Best regards,