Mtn Sucks!!!!! No customer service!

My lines has been cut 4 times in 2 months. I have all the proof that I am up to date. There is no way you can speak to a consultant. I have to email them, then it takes days to respond. According to them I am one month behind. I have ask on the 8th of June can I please know which Month so that I can send the Pop before you cut my lines again. No respond. My lines have been cut yesterday again. I am fed up. I went to the store yesterday there they can only see up to Aprils payments. So they send me home to go get 6 months payments then I can come back. I had to wait in the queue for more than an hour. Now I need to go back. This is rediculous. I keep on asking in the mails if I can please speak to someone, with no avail.