MTN Sucks bigtime

On the 07th September i called 135 spoke to a consultant regarding converting my number from contract to prepaid and she said YES you within the window period to change or cancel the contract i will escalate your request to retentions please allow 72 business hours, two weeks later i call to follow up and they sing a different song saying i cannot cancel the contract as it only ends in November i was miss informed they will log a request for the manager to call me, another 3 weeks and i follow up and another agent tells me no my contact ends this month (October) and she will log another request for the manager to call me, a week later no call

MTN Sucks bigtime :-( never ever ever again