MTN Sucks and their agents

I called in 3 times today and I didn't get assistance or let me say the information was incomplete. I spoke to the lady at collection department and she was informed me that I was handed over then she gave me SSDA number to contact however SSDA doesn't have my details.

I called in again and I spoke to Brownyn Hendricks.. OMG- this agent was speaking over me and not listening to what I was saying. Then I asked to speak to her manager and she said manager was in a meeting. I asked to speak to her Team Leader and she said she was in a meeting. Then I asked for the call that I made in the morning to be audited and she told me that I must call QA by myself. Later someone by the name of Kgomotso came to me, he went straight to the answer without listening me and later became quiet then Brownyn answered again and told me that Kgomotso took another call leaving me there hanging.

She sent email of their debt collectors and all the numbers are not going through.

I called in for the 3rd time and this time call was dropped in my ear..

Haibo.. Njani.. is it difficult to help me or locate where my account was handed over to