MTN SUCKS

I am so sick and tired of TRYING to deal with MTN. As an individual client Im not important enough. On the 2nd December 2020 I went into the Northgate branch to look at upgrading my contract. The fat women there was rude and arrogant, if I didnt know better I would say she treated me like that was because I was white. I then contacted them by 135 and did a telephonic upgrade. as of today22nd December nothing has been done on the upgrade. When I try contact them and ask to get put through to a manager I get shunted around the call center, Every time I get put through to the retentions department and get put on hold as that number is NEVER answered. I have waited for over two hours on hold with no response. Service at MTN is disgusting and nobody gives a damn.