mS
musawenkosi S
1 reviews | Active since Jul 2015
21 Jul 2015, 15:57
MTN sucks
I paid over R5000 to the debt collectors get reconnected, but nobody could assist me after that. the branches give you a number that you cant even get through to and when you do get through they make promises and nothing happens after that. I have been sending emails and calling but I still cant get help.
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MTN South Africa's replyOfficial
28 Jul 2015, 11:16Hello musa033,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Felicity
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Felicity
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 11:16
Official
Hello musa033,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Felicity
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Felicity
REQ:***
Best regards,