EH
Eddy H
1 reviews | Active since Jan 2014
07 Jul 2020, 13:42
MTN sucks!!!!
This network has no idea of customer service representation. When my debit order was returned I went to go and pay the very next day. On payment I was not informed the would “penalize” me for the retuned debit order. I was not informed about this being in my contact either. So now I get charged by my bank AND MTN for this!!!!!! The service agents are useless and keep going on in a monotonous tone and repetitive cycle rather than trying to solve customers questions. The soonest I can get away from this useless network, the better. Think twice before signing up with them for ANY service!!!!!
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Eddy H's updateReviewer Update
08 Jul 2020, 08:35What inconvenience does it cause MTN? So MTN literally exploit people’s misfortune and try to wave it off as “standard” practice? I’m already being charged by my bank and you assholes just worsen people’s dire situation? How can you possibly in any frame of mind want to penalize someone who has been a customer of MTN for thirty years because of ONE unpaid debit order?!!!!! If you used three brain cells you’d see that CLEARLY stated that NO ONE bothered to tell me this when I paid the outstanding amount!!!!?? They very quick to sign me up for another 24 months with you ****ty network but don’t take two minutes to explain anything of relevance!!!!!
EH
Eddy H's update08 Jul 2020, 08:35
Reviewer Update
What inconvenience does it cause MTN? So MTN literally exploit people’s misfortune and try to wave it off as “standard” practice? I’m already being charged by my bank and you assholes just worsen people’s dire situation? How can you possibly in any frame of mind want to penalize someone who has been a customer of MTN for thirty years because of ONE unpaid debit order?!!!!! If you used three brain cells you’d see that CLEARLY stated that NO ONE bothered to tell me this when I paid the outstanding amount!!!!?? They very quick to sign me up for another 24 months with you ****ty network but don’t take two minutes to explain anything of relevance!!!!!
EH
Eddy H's updateReviewer Update
08 Jul 2020, 11:05I’m being continuously harassed by this worthless service provider despite the fact that I have already paid the arrears amount on 27 June 2020. Will the harassment stop or should I just seek legal representation?
EH
Eddy H's update08 Jul 2020, 11:05
Reviewer Update
I’m being continuously harassed by this worthless service provider despite the fact that I have already paid the arrears amount on 27 June 2020. Will the harassment stop or should I just seek legal representation?