MTN SUCKS

If I could rate them zero I would. My finace was on the phone with a consultant for over an hour busy upgrading our contracts, they managed to do her contract and was then told that the system went offline and that they will call her back to continue the upgrade process. it's now 3 days later and she's still waiting for the call. She has since called the call centre and was told that everything was cancelled. and that she would have to go through the same process again to get our contracts upgraded.

This is the worst service I have ever seem in my life.

Take some advice and rather go to VODACOM.