BS
Bekker S

1 reviews | Active since Aug 2017

07 Nov 2019, 13:32

MTN sucks

Did a upgrade over the phone which included a power bank in the deal. delivery came, no power bank, phoned them and said, apparently I have to go collect it at any MTN store, went to the New Market store which said no its the wrong store (just didn't want to help) I have to go to a MTN direct store who said no thy cant give it to me the phone sales have to send it to me...... useless and always passing the buck.

Word of mouth, MTN. Google its meaning.

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 Nov 2019, 22:12
Official
Thank you for your post.
 
 We sincere apologized for any inconvenienced caused to you.
 
 We have escalated the complaint to Rewardsco  to assist you with the Power bank not received for the value of R999.00
 
 The email address for Rewardsco ***
 
 You can contact them as well *** .
 
The deal was offered in the Yellow Trader Magazine.
Code:***
CT00045
 
Kind Regards,
 
Alice van der Merwe
MTN  
BS
Bekker S's update02 Mar 2020, 06:52
Reviewer Update
And still nothing...........
Guess I am a future Vodacom customer now.......