JW
Jan W

1 reviews | Active since Jan 2025

17 Sept 2025, 19:08

MTN SUCKS!!!!!!!!!!!!!!!!!!

I am only rating MTN one (1) star because there is no option to rate a ZERO !!!

I have been a loyal customer of MTN. Now they have ruined my finances. My monthly premiem via debit order is R465, on 2 September 2025 MTN deducted R4999 directly from my bank account!

This was raised with MTN and Liezl McDonald assured me on 5 September that MTN will pay the money back to my bank account, as it was a mistake on MTN’s side.

Today is 17 September and I still have NOT received the credit to my bank account. Due to MTN’s incompetence and no care attitude for their clients, my family has to suffer. I have a wife and kids to provide for - but it is obvious that MTN don’t give a damn!!!!!

MTN & Liezl McDonald refund my money you stole from me immediately, get your house in order, get rid of your *********** finance personnel and start focussing on customer service - as it is non existing!

I would advise everyone not to deal with MTN, as you will regret it as I have!!!

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Replies (1)
JW
Jan W's update19 Sept 2025, 11:51
Reviewer Update
Still no communication or feedback regarding the maoney stole from my account!!!!

Liezl McDonald made promises on e-mail to return my money - all lies.

What a bunch of ********s!

Return my money you stole!!!!!

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Invoice number : I***

Billing ***