1 reviews | Active since Apr 2017

15 Oct 2019, 19:49

Mtn sucks!!!!

Mtn is the worse u can't purchase a whats app bundle when on contract, they don't even stipulate that when takinh out the contract, I would cancel my contract if I could!!! Pathetic!!! Other service providers are so much better. No wonder I haven't been with mtn for years. ***!

0
Replies (2)
MTN South Africa
MTN South Africa's reply22 Oct 2019, 22:59
Official
 Thank you for your post.

We apologize for the inconvenience  caused...

With regards to purchasing a whatsapp bundle on Postpaid, Unfortunately we do not offer this service at present, we are committed to improving our service offerings and customer experience therefore your suggestion will be taken into consideration for future reference, Alternatively kindly dial *136*2# and select option 6 to vie our  current promo bundles. 

Kind regards
Bonolo Khonkhe
Complaints Analyst
MTN SA 
MTN South Africa
MTN South Africa's reply22 Oct 2019, 22:59
Official
 Thank you for your post.

We apologize for the inconvenience  caused...

With regards to purchasing a whatsapp bundle on Postpaid, Unfortunately we do not offer this service at present, we are committed to improving our service offerings and customer experience therefore your suggestion will be taken into consideration for future reference, Alternatively kindly dial *136*2# and select option 6 to view our  current promo bundles. 

Kind regards
Bonolo Khonkhe
Complaints Analyst
MTN SA