MTN SUCKS!

I have been struggling for over a year now to get MTN to either post my monthly statement to me or to email it to me. I have a contract with them and a monthly debit order so every month an amount is deducted from my personal account but I have NO IDEA what I am paying for! When I enquired the first time, I discovered that the sales assistant had captured my email address as well as my home address incorrectly! However, now that the details have been corrected, I have still not received a single monthly statement so that I may check what I am being charged for. When I dial 808, I cannot get to talk to a human voice! All I get are instructions on which number to press, and then I am eventually cut off without having being helped! I have asked for cancellation documents THREE TIMES as I want to cancel my contract, but I yet have to receive them! No one cares! Why should I be a loyal paying customer? MTN is useless and unprofessional. All I want is to GET OUT of MTN! PLEASE LET ME GO!