LB
Leano B
1 reviews | Active since Jan 2015
15 Nov 2016, 12:43
MTN sucks
<p>I have been losing data on my cellphone, I have also been losing airtime. It just disappears even when my phone is off, then when I call the helpdesk, I am placed on hold for an hour without an answer.</p> <p>I seriously don't get why they behaving like this, I am starting to wonder if this is even legal</p>
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MTN South Africa's replyOfficial
16 Nov 2016, 16:55Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to the Prepaid department to contact you back regarding this matter.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply16 Nov 2016, 16:55
Official
Good Day ,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to the Prepaid department to contact you back regarding this matter.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,