1 reviews | Active since Oct 2016
Mtn sucks
<p>Still not receiving my monthly account via email after numerous requests </p>
Good day Ursula Bevalle,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your contract cellphone number or MTN Account number or ID number in order for us to be able access your account and resend your statements.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
Good day Ursula Bevalle,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly note that we are unable to access your account using the cellphone number provided. May you kindly provide us with your contract cellphone number or MTN Account number or ID number in order for us to be able access your account and resend your statements.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,