1 reviews | Active since Jun 2016
MTN Sucks
<p>I had a contract A*** that ended on the 09th May 2015 and i have made countless phone calls and sent numerous emails and till this day i have never gotten a satisfactory response.</p> <p> </p> <p>My contract ended as per the above date and my last instalment was on the 25th May of which i was billed, later i was made aware that i was going to be billed again in June of which i then dispute the balance given at the time. Since May 2015 till now 14 May 2016, i receive emails from Hamman Pole Attorneys, threathening me of them taking legal actions on my account. </p> <p> </p> <p>Kindly assist with resolving this matter as this is just not Fair. </p> <p> </p> <p>Regards </p> <p>Lungile </p> <p> </p>
Good Day Lungile Mnguni,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have cleared the arrears owing on your MTN account and have cleared the Legal status on your account. A request has been sent to all the bureaus to update your payment profile.
We have also sent an email to Hamman Pole Attorneys notifying them to clear your name on their records as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day Lungile Mnguni,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have cleared the arrears owing on your MTN account and have cleared the Legal status on your account. A request has been sent to all the bureaus to update your payment profile.
We have also sent an email to Hamman Pole Attorneys notifying them to clear your name on their records as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,