LJ
Lyall J

1 reviews | Active since Nov 2009

13 Apr 2015, 16:36

MTN SUCKS!!!

I spent the whole morning on the line to the business credit control call centre.<br> <br> I sent an email making a payment arrangement which was acknowledged by MTN and they suspend my lines prior to the arrangement date.<br> <br> After spending 1h30 on hold they dropped my call. I went to MTN N1 City just to have attitude from the person there.<br> <br> I made a payment and then spent another 40 minutes to get my lines up and running.<br> <br> I have a business to run. Why acknowledge my arrangement and then suspend my lines.<br> <br> I have been a client for 20 years they are very close to me telling them where to stick their contract.

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Apr 2015, 14:40
Official
Hello lyallj,

Thank you for posting.

Please accept our apologies for the delayed response and any inconvenience this may have caused.

Our records show that you were in contact with our consultants.
I can also confirm that account has been reactivated and the status had been updated accordingly.

Regards
Jean
REQ:***

Best regards,