MTN sucks!
MTN (Stanger - Spar) Branch and Call
I went in last week Sunday to sign up for the 80 gigs R300 promotion. I was very specific to the people at the shop that this is the promo that I want and the device for an additional R30. I just found out that the *********** stuff signed me up for My 10 gigs promo for the same amount. This is bull****. Now I need to take time off work and go sort out this mess that I did not make. Pure horse ****. I am cancelling this thing thing. Anyway, I am still within the cooling off period in terms of the CPA. Go **** yourselves.
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MTN South Africa's replyOfficial
23 Aug 2019, 14:28Good day Sikhumbuzo
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly reply on a private message, in order for us to see the details regarding the cost and the number of gigs you have been given.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly reply on a private message, in order for us to see the details regarding the cost and the number of gigs you have been given.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,
MTN South Africa's reply23 Aug 2019, 14:28
Official
Good day Sikhumbuzo
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly reply on a private message, in order for us to see the details regarding the cost and the number of gigs you have been given.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly reply on a private message, in order for us to see the details regarding the cost and the number of gigs you have been given.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,