MTN SUCKS
<p>I am completely disgusted with #MTN . The service they offer to customers are of the poorest standards ive ever experienced. I've paid up my account in February this year just to pull a credit report to see that they say that i am handed over in March without any knowledge. i unsuccessfully tried phoning them for 2 hours. 1761 i spoke to Linda and LEbo who both cut me off. on all other numbers i phoned 173 , 808 and also every other number listed on their webpage either doesnt work or the call gets cut which seems very unlikely unless #MTN has a #networkproblem and being that they are a service provider will not say much. i moved over to prepaid after having the contract issues but still stuch with MTN. i will be switching providers TODAY to either #Vodacom or #CellC who hopefully gives better service to loyal customers.!!!</p>
Good Day Odette Bezuidenhout,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
Good Day Odette Bezuidenhout,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,