PC
PJ C

1 reviews | Active since Oct 2011

17 May 2016, 07:35

MTN SUCKS

<p>SAME OLD STORY - MTN IS UNABLE TO FURNISH ME WITH MY MONTHLY INVOICE. NO INVOICE = NO PAY. NOT A DIFFICULT CONCEPT, MONTH ON MONTH I HAVE TO REQUEST THIS MULTIPLE TIMES BEFORE SOMEONE @808 WITH THE CORRECT TRAINING CAN ASSIST ME.</p> <p>CALL CENTER AGENTS ARE ALSO CHEEKY, SERVING ONLY TO EXASPERATE THE SITUATION AND ANNOY THE CLIENT</p> <p> </p> <p>PJ</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 May 2016, 13:38
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Kindly be advised that the contract has been cancelled and the cell number converted to prepaid. The account balance now R818.00. We have resend to you the statements and invoices from March to May 2016 as per Hello peter email address details.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,