GD
Glenda D

1 reviews | Active since Dec 2018

21 Dec 2018, 06:56

MTN sucks

They gave my details to a company called Rewardsco, who called me and told me I have to upgrade otherwise my phone will be cut off. They then **** about the package offered and actually downgraded me at a higher monthly fee. When I discovered the lie, I canceled the upgrade. MTN then confirmed my cancellation of the upgrade, but has now billed me for the higher amount and inferior package

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Dec 2018, 09:46
Official
 Good day Glenda

Thank you for you post.

We really appreciate you taking the time to tell us your complaint is resolved.

Warm regards
Roanne Juggannadh
Complaints Management Team 

Best regards,