CvdH
Clayton van der Haar
1 reviews | Active since Nov 2018
02 Nov 2018, 09:27
MTN SUCKS
I App**** For A cellphone contract on the 21st of october and since then have not recieved any feedback whatsoever i went instore and they said to me that they couldnt help me and i should call them so i called them and they said that i should email them the details and they havent emailed me back and since then ive been trying to get feedback on twitter and still nothing at this point ive exhausted all there ways of contacting them , this is the worst customer servic ive recieved by ANY Company At this point i feel as if they should be giving me the phone !!
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Replies (2)
MTN South Africa's replyOfficial
02 Nov 2018, 10:24Good day Clayton,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is an easier way to obtain a contract with MTN. You may contact MTN Direct on *** free from an MTN line. Once your line is approved, they will deliver the device directly to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Nov 2018, 10:24
Official
Good day Clayton,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is an easier way to obtain a contract with MTN. You may contact MTN Direct on *** free from an MTN line. Once your line is approved, they will deliver the device directly to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's replyOfficial
02 Nov 2018, 10:25Good day Clayton,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is an easier way to obtain a contract with MTN. You may contact MTN Direct on *** free from an MTN line. Once your line is approved, they will deliver the device directly to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Nov 2018, 10:25
Official
Good day Clayton,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there is an easier way to obtain a contract with MTN. You may contact MTN Direct on *** free from an MTN line. Once your line is approved, they will deliver the device directly to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,