MM
Mbuyiselo M
1 reviews | Active since Jun 2018
21 Jul 2018, 19:00
MTN Sucks
MTN is really messing up with its loyal customers. Yesterday I loaded R30 airtime and its just vanished without a trace. When I phoned their customer service, I was told things like this do happen and they can't guarantee that I will get my airtime back. I mean, what the hack! I think its time for me to change to another better network.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Jul 2018, 19:16Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have checked the system and cannot pick up the R30.00 airtime loaded on the 20th of July.
Please follow up with Capitec bank.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply23 Jul 2018, 19:16
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have checked the system and cannot pick up the R30.00 airtime loaded on the 20th of July.
Please follow up with Capitec bank.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,