MTN sucks

This morning I have lost all the airtime, data,minutes and sms's on my phne. I called 135 and was told its a network error it will be resolved. At ariund 2 pm I went to mtn southway mall and spoke to a guy by the name of Kovilan who could not give a **** about my query who loughed and said I was lucky when I told him about my query. I am very upset about this cause I have not done part of my work for the day this has causef a lot of inconvinience for me. MTN really does not care about their customers.