1 reviews | Active since Mar 2012
MTN sucks!!!
My daughters upgrade was cancelled months ago due to MTN's failure to deliver the upgrade to her contract.
Low and behold they still deduct the money from my bank account every month - irrespective
This has been escalated so many times that this is now a JOKE!
It has been sent to the consumer protection act and icasa with no help from those parties either
CANCELL THE CONTRACT SET THE NUMBER TO PAY AS YOU GO REFUND ME THE 2 MONTHS PREMIUMS YOU STOLE
This is not rocket science Though for the complete retards working at Mondo and MTN - common understanding is a challenge
Good day Madeleine,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a urgent request through to our cancellation department for assistance. Should you wish, you may contact them by dialing 135 and select option 4.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Madeleine,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a urgent request through to our cancellation department for assistance. Should you wish, you may contact them by dialing 135 and select option 4.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,