mtn sucks

People from Mondo MTN called me on behalf of MTN. They offered me a tablet and 2 fones for the price of R199.00. it was delivered about the 20th September 2017. When i open the package the table screen was cracked. i called Mondo and they told me i can take it to any MTN store closet to me and they will replace it. i took it to MTN South Gate and they said they will send it in for repairs. Two weeks later I went back to South Gate and was told they will send it to the ware house to replace it. December i went back and i was told they could not find or trace the tablet . I was than told they will get it from the manager here. So now ever since than i try calling but no one answers my calls. I am an unemployed mother who was looking to assist mu daughter with the tablet for her studies and till now she is not able to use it as we have never received it back. I do odd jobs to make ends meet and now my instalment is also gone up but to date still have not received my goods. What kind of company rips off unemployed people and does not get back to them. for all i care MTN should come and take back their useless gadgets and refund me all my payments back as this offer was taken in order for my daughter to use the tablet for school purposes and she still has not has the opportunity to make use of it. i want back my full monies or i want what was promised to me. i cant believe the BAD service i received for a full year. please come back to me ASAP:(