1 reviews | Active since Jun 2014
MTN sucks
Mtn doesn't answer phones so don't make a mistake like I did and enter into a contract with them because if something goes wrong with your phone you can't get hold of them. Bad customer service all round.
Good evening Elrica,
We are truly sorry for the breakdown in service and for the delayed response to your post.
We will ensure that we make contact with you in the morning (4th of May 2016) to assist with any issue that you are experiencing.
We will however suggest that you make contact with us via our live chat service. We can assure you that you will make contact with someone from our office to assist you accordingly. Please use the link below to chat to us, type in your cell-phone number, click on next and wait for the chat window to appear and provide us with details requested on our chat window.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Best regards,
Good evening Elrica,
We are truly sorry for the breakdown in service and for the delayed response to your post.
We will ensure that we make contact with you in the morning (4th of May 2016) to assist with any issue that you are experiencing.
We will however suggest that you make contact with us via our live chat service. We can assure you that you will make contact with someone from our office to assist you accordingly. Please use the link below to chat to us, type in your cell-phone number, click on next and wait for the chat window to appear and provide us with details requested on our chat window.
https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Best regards,