RR
Rachel R
1 reviews | Active since Mar 2018
17 Mar 2018, 08:41
MTN sucks!
Mtn's "free twitter" is nothing but a cheap marketing tool used to de***** people of their data and airtime and every time you phone they always make it your fault. "There must be an app running in the background that's depleting your data. Please go to your settings and restrict apps from running in the background" that's the excuse I always get. I have done all that but its still happening. It happened on Thursday 15, 2018 and yesterday Friday 16, 2018. What ****es me off is, their their customer service line that's always not available and if you are lucky enough to speak to their "service champion" that's always trying to act smart with you and twisting everything as though one is stupid. I never have this problem with other networks (Cellc) ... ?????
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MTN South Africa's replyOfficial
19 Mar 2018, 22:59Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Twitter group for assistance with feedback.
You may contact the business solutions as well on 1555 to assist you to check which application's is not closed in the back end.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply19 Mar 2018, 22:59
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Twitter group for assistance with feedback.
You may contact the business solutions as well on 1555 to assist you to check which application's is not closed in the back end.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
RR
Rachel R's updateReviewer Update
20 Mar 2018, 07:00That's what you keep saying. The same thing happened again yesterday. I think the best way for me is to port to cellc . I never encountered this with them.
RR
Rachel R's update20 Mar 2018, 07:00
Reviewer Update
That's what you keep saying. The same thing happened again yesterday. I think the best way for me is to port to cellc . I never encountered this with them.