EK
Ernest K
1 reviews | Active since Mar 2016
03 Mar 2016, 09:12
MTN Sucks
Hi<br> <br> My account gets paid via debit order. For the past 3 months it get suspended 4 days after the payment has been made because MTN has not allocated the money and closed the invoice. <br> <br> This is complete unacceptable. Because of MTN problems I get inconvenienced every month. When calling 808 they refuse to open my number.
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MTN South Africa's replyOfficial
03 Mar 2016, 09:43Hello kotzeer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when checked payment reflects onto account and suspension has been lifted. Account is in a credit.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when checked payment reflects onto account and suspension has been lifted. Account is in a credit.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply03 Mar 2016, 09:43
Official
Hello kotzeer,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when checked payment reflects onto account and suspension has been lifted. Account is in a credit.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that when checked payment reflects onto account and suspension has been lifted. Account is in a credit.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,