1 reviews | Active since Nov 2019
MTN SUCK
MTN is really terrible. After 2/3 months trying to sort this out via the MTN Call center, hopefully I will get reaction from them. First of all: I have app**** for a contract of 80GB for R299 per month (September 2019). MTN has send me the wrong Data Sim of 10GB per month (but I was charged for the 80GB). I have cancelled this wrong contract (after so many trouble with your *********** call center staff) and app**** for a refund. Kindly note that I have only been refunded with an amount of R311.85, dated 27 December 2019???
1.) Debit order of R299.73 was deducted from my account, dated 25 November 2019. 2.) Debit order of R730.73 was deducted from my account, dated 25 October 2019.
PLEASE ASSIST AS YOUR CUSTOMER CALL CENTER IS TERRIBLE AT SERVICE DELIVERY
