MTN SUCK!

MTN's customer service is beyond pathetic and by the other reviews I've read, I'm in for much worse! I cancelled my MTN contract on 28/01/2021 and got an sms stating that the contract was cancelled and that I was now on pre-paid. MTN helped themselves to R950 of my money on 01/02/2021. No I'm listening to the worst music wasting another day. I'm sure this part of their business model, frustrate your customers so long that they hang up before they can cancel their contracts. if they do happen to get through to a "Service Champion" (who by the way does not have a MTN contract themselves!? - I wonder why?) they pass you back in line to wait even longer. If you manage to "cancel" the contract they just don't deactivate your line and keep *****ing your money! Please release me from your stupid expensive network so that I can get on with my life!