MTN SUCK

Oh my goodness. I wish I could give them a minus rating. The biggest mistake I ever made in my life was moving to MTN. I took out a new contract online - everybody in MTN apparently knows you shouldn't do this - but they still provide this service. Firstly, they lie and tell you that you can port your number if you take out a contract. Which is apparently not possible. But if you speak to the right people, they will give you the number of the Activations department who will activate your account. But to your shock and horror, you will be able to make calls and you will be able to use whattsapp, but nobody can phone you (you're not on the MTN network) and you cannot receive any messages - no OTP's. So you're actually paying for a service, which you don't get. The people in MTN have no clue what they are doing. I've been transferred from department to department - 6 different departments on ONE of my calls. I've literally spent DAYS on the phone and went to a LOT of MTN shops to sort this out. I've been paying for 2 months now and nobody can phone me on my phone. The first month some stupid consultant at the MTN shop at Rosebank told me that I cannot use the phone before the number is not ported, which caused that I had to pay for 2 contracts, one at my old service provider and one for MTN. Please don't use MTN. Everyone is really nice, trying to help you, but they are soooo extremely ***********. The only department that knows exactly what they're doing is the accounts department. They know how to get their money.