mtn suck

It took us 3 days to get to mtn direct as your ivr wants an mtn number. We eventually got through switchboard took thw contract but now we cannot activate the sim. The number to dial accepts the id and sim number but for past 2 days keeps on advising that there is a network problem. No other number works. Qhen you phone *** or 173 you cannot get anywhere without an mtn number. You idiots never gave us a phone number just thw sim